Privacy Policy

This Privacy Policy describes how RIVE NIL ("the Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit or make a purchase on www.rivenil.com (the "Site") or communicate with us in connection with our services (collectively, the "Services").

Please read this policy carefully to understand how we handle your personal data.

1. Changes to This Policy

We may update this Privacy Policy at any time to reflect legal, technical, or business changes. The most recent version will always be available on this page, with the last updated date shown above.

2. Personal Information Collected

Information collected directly from you:

• Contact details: first name, last name, email address, mailing address, phone number
• Order data: shipping and billing address, payment details (via Shopify and its providers), products ordered
• Customer account (if applicable): login credentials, purchase history, preferences
• Communication: messages via contact form, email, or social media

Information collected automatically:

We use cookies and similar tools to collect usage data, including:

• IP address, browser type, visited pages, session duration, navigation data
• Approximate location based on IP address

Information from third parties:

We may receive certain information from our service partners, such as:

• Shopify, our online store host
• Payment providers (e.g., Stripe, PayPal)
• Shipping providers, for delivery purposes
• Marketing analytics tools (if enabled, such as Google Analytics or Meta Ads)

3. Purpose of Data Use

We use your personal information to:

• Process and deliver your orders
• Manage your customer account
• Respond to your inquiries
• Send communications related to your orders
• Send marketing offers if you have consented
• Secure our Site and prevent fraud
• Comply with legal obligations

If you are in the EEA, our legal bases include:

• Performance of a contract (Art. 6.1.b GDPR)
• Compliance with legal obligations (Art. 6.1.c GDPR)
• Our legitimate interest in improving services and preventing fraud (Art. 6.1.f GDPR)
• Your consent (Art. 6.1.a GDPR), particularly for cookies and marketing

4. Cookies

We use essential and analytical cookies. For more information on cookies used through Shopify, see: https://www.shopify.com/legal/cookies.

You can manage your preferences through your browser settings. Blocking some cookies may affect site functionality.

5. Data Sharing

We only share your personal data with:

• Service providers (hosting, payment, logistics)
• Marketing partners (only with your consent)
• Competent authorities, if legally required
• Analytics and statistics providers (in compliance with GDPR)

We never sell your personal data.

6. Data Retention

Your personal data is retained:

As long as your account is active

As long as necessary to fulfill our contractual and legal obligations (e.g., invoice retention for 10 years)

7. Your Rights

In accordance with the GDPR and other applicable laws, you have the following rights:

• Right of access
• Right to rectification
• Right to erasure
• Right to data portability
• Right to object and restrict processing
• Right to withdraw consent at any time
• Right to lodge a complaint with the CNIL (France)

To exercise your rights, please contact us using the details below.

8. Minors’ Data

Our Site is not intended for children under the age of 16. We do not knowingly collect personal data from minors.

9. Security

We implement appropriate technical and organizational measures to protect your data. However, no data transmission is entirely secure. Never share your login credentials.

10. International Transfers

By using Shopify, your data may be transferred outside the EEA, including to Canada and the United States. These transfers are governed by Standard Contractual Clauses approved by the European Commission.

11. Contact

For any questions, requests, or complaints, please contact us at:

MAISONS DES RIVES DU NIL

11 rue de l’Étoile, 75017 Paris, France

Email: contact.rivenil@gmail.com